Our FAQ

Nothing could be simpler than using our converter! We have made sure to create a document converter that is accessible to everyone! To convert your documents you just need to follow the following steps:

  • Go to our home page
  • Upload your document
  • Fill in your email address
  • Receive your converted document

It’s a simple and efficient service!

Currently it is only possible to access our converter service via a credit card, we will let you know when new payment methods become available.

To convert your file you just need to take advantage of our trial offer at the price of €1.49 for 72 hours. After this 72 hours and without any cancellation on your part, your trial offer will be transformed into a monthly subscription with tacit renewal and without any commitment on your part.

Cancelling your subscription is completely free and instantaneous thanks to our new cancellation system. To cancel your subscription, simply go to our cancellation page and enter the email address you used when you subscribed. You can also contact our customer service department who will be happy to help you with the termination of your subscription.

We have made sure that you can convert as many documents as possible. When you upload a file, we will offer you all the file formats you can convert your file into.

If you do not receive your converted document, simply go to our contact page and contact our customer service department. Maxiconvert's advisers will be happy to help you! You can also contact our advisers:

For only €1.49, take advantage of our 72-hour trial offer, followed by monthly payments of €29.90 on the same credit card on the anniversary date. You can cancel our service at any time by [email protected], +44 203 514 0596 or on this link. If the first debit does not work, another attempt will be made 6 days after the anniversary date, unless you terminate our service before.

Maxiconvert
[email protected]
+44 203 514 0596
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